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Terms & Conditions

These Terms and Conditions constitute a legally binding agreement between you and Cashtro governing your access to and use of the Cashtro financial operating system across all platforms.

📅 Updated: July 20, 2026🔖 Version 2.0⚖️ Governed by Indian Law

1Acceptance of Terms

By downloading, installing, accessing, or using the Cashtro mobile application, web platform, or any associated services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all other policies referenced herein.

If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform. Continued use after any updates to these Terms constitutes acceptance of the revised Terms.

Important: These Terms constitute a legal contract. Please read them carefully. If you are using Cashtro on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2Eligibility

To use Cashtro, you must:

  • Be at least 18 years of age or the age of legal majority in your jurisdiction.
  • Have the legal capacity to enter into a binding contract.
  • Not be prohibited from receiving or using financial technology services under applicable Indian or international law.
  • Not have a previously terminated Cashtro account, unless re-registration has been expressly authorized by Cashtro.

Cashtro reserves the right to verify eligibility at any time and to refuse or terminate service where eligibility requirements are not met.

3Account Registration & Security

Registration

  • You must provide accurate, complete, and current information during registration.
  • You are responsible for maintaining the accuracy of your account information.
  • You may only create one primary personal account. Business accounts may be created with appropriate plan subscriptions.

Account Security

  • You are solely responsible for maintaining the confidentiality of your credentials.
  • You must immediately notify Cashtro of any unauthorized account access at legal@cashtro.in.
  • Cashtro will not be liable for losses resulting from unauthorized access due to your failure to protect your credentials.
  • Sharing your account credentials with others is prohibited and may result in account suspension.

4Acceptable Use Policy

You agree to use Cashtro only for lawful purposes and in accordance with these Terms. You expressly agree NOT to:

🚫Use the Platform for any illegal financial activity including money laundering, fraud, or tax evasion
🚫Attempt to reverse engineer, decompile, or extract source code from the Platform
🚫Scrape, harvest, or systematically extract data from the Platform without authorization
🚫Use automated bots or scripts to interact with the Platform
🚫Attempt to gain unauthorized access to other user accounts or data
🚫Upload malware, viruses, or any malicious code
🚫Impersonate any person or entity or misrepresent your affiliation
🚫Use the Platform to transmit unsolicited commercial communications (spam)
🚫Interfere with or disrupt the Platform's infrastructure or servers
🚫Post or share illegal, defamatory, or harmful content in chat or blog features

Violations of this Acceptable Use Policy may result in immediate account suspension or termination without notice or refund.

5Financial Records & Accuracy

Cashtro is a financial record-keeping tool. With respect to financial records:

  • You are solely responsible for the accuracy, completeness, and legality of all financial data you enter into the Platform.
  • Cashtro does not verify, audit, or validate the financial records you enter.
  • The Platform is not a substitute for professional accounting, tax advisory, or financial planning services.
  • Financial records stored in Cashtro are for your personal or business record-keeping convenience. Cashtro makes no representations about the suitability of these records for legal, tax, or audit purposes.
  • You are responsible for ensuring your records comply with applicable accounting standards, tax laws, and regulatory requirements.

6AI Features — Disclaimer

🤖 Important AI Disclaimer: Cashtro's AI features — including smart categorization, financial insights, budget suggestions, receipt scanning, and AI chat — are informational tools only. They do NOT constitute professional financial, tax, investment, or legal advice.

Specifically:

  • AI-generated insights are based on patterns in your data and may contain errors or inaccuracies.
  • Do not make material financial decisions solely based on AI suggestions without consulting a qualified professional.
  • AI features are provided "as is" and may be modified, updated, or discontinued at any time.
  • You are responsible for verifying AI-extracted receipt data before saving it to your records.

7Chat & Messaging

Cashtro includes secure messaging features within shared cashbooks and direct messaging. When using these features:

  • You are responsible for all content you send through the Platform's messaging features.
  • Messages within shared cashbooks are visible to all members of that cashbook.
  • You must comply with our Community Guidelines in all communications.
  • Cashtro reserves the right to review flagged messages for safety and compliance purposes.
  • Do not share sensitive financial credentials (passwords, PINs, OTPs) through chat messages.

8Invoicing & GST Features

Cashtro provides tools to generate professional GST-compliant invoices. Important terms apply:

  • You are solely responsible for the accuracy of all invoice data including GSTIN, HSN codes, tax rates, and line items.
  • Cashtro's invoice generator is a formatting tool — it does not validate GSTIN numbers against government databases in real-time unless explicitly stated.
  • You are responsible for ensuring compliance with the Goods and Services Tax Act and associated rules.
  • Cashtro is not liable for incorrect GST calculations resulting from erroneous data you enter.
  • Invoice numbering sequences are managed by you; Cashtro is not responsible for invoice number conflicts or compliance gaps.
  • See our full Invoice & Tax Disclaimer for complete terms.

9Plans, Pricing & Credits

Free Plan

Cashtro offers a free tier with core personal finance features. Certain advanced features are available only on paid plans.

Premium Plans

  • Premium features are available via monthly or annual subscription plans.
  • Plan features, pricing, and included limits are detailed on our Pricing page and may change with advance notice.
  • Premium plan access begins immediately upon successful payment.

Credits System

  • Cashtro Credits are virtual credits that may be used for specific premium features or AI usage.
  • Credits have no monetary value and cannot be exchanged for cash.
  • Unused credits may expire as per the terms applicable at the time of grant.
  • Credits are non-transferable between accounts.

Free Trials

  • Eligible users may receive a free trial period with full premium access.
  • Free trials revert to the free tier automatically upon expiration unless a subscription is initiated.
  • Only one free trial per user is permitted unless expressly stated otherwise.

10Payments & Refund Policy

Payment Methods

Subscriptions may be purchased through Razorpay (web), Google Play Billing (Android), or Apple App Store (iOS). All payments are processed securely by respective payment processors.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period. You may cancel auto-renewal at any time from your account settings or the respective app store subscription management page. Cancellation must occur at least 24 hours before the next billing date to take effect.

Refund Policy

See our comprehensive Refund & Cancellation Policy for full details. In summary:

  • Refunds for purchases via Apple/Google are governed by their respective platform policies.
  • For direct web payments via Razorpay, refund requests must be submitted within 48 hours of accidental renewal.
  • No refunds are provided for partially used subscription periods unless otherwise required by law.

11Account Suspension & Termination

Suspension by Cashtro

We reserve the right to suspend or terminate your account immediately, without notice, if you:

  • Violate these Terms or our Acceptable Use Policy
  • Engage in fraudulent activity or payment chargebacks
  • Attempt unauthorized access to systems or other accounts
  • Use the Platform for illegal financial activities
  • Abuse support staff or other users

Voluntary Account Closure

You may close your account at any time from Settings > Account > Delete Account. Upon closure, your data is retained for 30 days to allow for data export, then permanently deleted (subject to legal retention requirements for invoice/tax records).

12Intellectual Property

  • All rights, title, and interest in the Cashtro Platform, including software, design, logos, and content created by Cashtro, are owned exclusively by Cashtro.
  • You are granted a limited, non-exclusive, non-transferable license to use the Platform for personal or authorized business purposes.
  • You retain ownership of all financial data and content you enter into the Platform.
  • You grant Cashtro a limited license to process, store, and display your data solely to provide the services you request.
  • You may not use Cashtro's trademarks, logos, or brand assets without prior written permission.

13Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Specifically, Cashtro does not warrant that:

  • The Platform will be uninterrupted, error-free, or completely secure at all times.
  • AI-generated insights will be accurate, complete, or suitable for your specific financial situation.
  • Financial calculations performed by the Platform will satisfy tax authority or audit requirements.
  • Third-party integrations will remain available and functional.

14Limitation of Liability

To the maximum extent permitted by applicable Indian law:

  • Cashtro's total liability to you for any claim arising from your use of the Platform shall not exceed the amount you paid to Cashtro in the three months preceding the claim.
  • Cashtro shall not be liable for indirect, incidental, consequential, special, or punitive damages.
  • Cashtro is not liable for data loss caused by your own actions, device failure, or third-party service outages.
  • Cashtro is not responsible for financial decisions made based on data or AI insights from the Platform.

15Governing Law & Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Dispute Resolution

  • We encourage resolving disputes informally. Contact us first at legal@cashtro.in.
  • If informal resolution fails, disputes shall be subject to binding arbitration under the Arbitration and Conciliation Act, 1996.
  • Courts in India shall have jurisdiction for matters that cannot be resolved through arbitration.

16Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes via:

  • In-app notification when you next open the Platform
  • Email notification to your registered email address
  • Updating the "Last Updated" date on this page

Changes become effective 30 days after notice is provided. If you object to the changes, you may close your account before the effective date.

17Contact Us

Cashtro Legal Team

⚖️ Legal & Terms: legal@cashtro.in

📧 General Support: support@cashtro.in

⏱️ Response Time: Within 5 business days for legal inquiries.